Mode of filing the complaint with investment adviser In case of any grievance / complaint, an investor may approach the concerned Investment Adviser who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
Mode of filing the complaint on SCORES or with Investment Adviser Administration and Supervisory Body (IAASB)
Two-level review for complaint/grievance against investment adviser:
Office of Investor Assistance and
Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 051
At AssetZ Premier Wealth Advisory Pvt Ltd, we place the highest importance on investor service. Our goal is to ensure every client query or concern is handled with fairness, transparency, and timeliness. We recognise that effective grievance redressal is an essential part of building long-term trust.
Clients may raise queries or complaints through email
or phone.
Contact Number: +91 99413 24991
E-mail:
compliance.assetz@gmail.com
If not satisfied with the initial resolution, clients
may escalate
to:
Contact Number: +91 98410 45888
E-mail:
advisor.assetz@gmail.com
If not satisfied with our response, clients may lodge
their grievance
with SEBI through the SCORES portal at https://scores.sebi.gov.in
SCORES is also available as a mobile app on both Android and iOS.
In case the grievance is still not resolved, investors can also escalate the dispute on SEBI’s SMART ODR Portal at https://smartodr.in.
Acknowledgement of complaints: within 3 working days.
Resolution of complaints: within 10 working days.
We maintain the highest professional and ethical standards in our advisory practice, ensuring confidentiality, transparency, and strict compliance with SEBI regulations.
An investment adviser shall act honestly, fairly and in the best interests of its clients and in the integrity of the market.
An investment adviser shall act with due skill, care and diligence in the best interests of its clients and shall ensure that its advice is offered after thorough analysis and taking into account available alternatives.
An investment adviser shall have and employ effectively appropriate resources and procedures which are needed for the efficient performance of its business activities.
An investment adviser shall seek from its clients, information about their financial situation, investment experience and investment objectives relevant to the services to be provided and maintain confidentiality of such information.
An investment adviser shall make adequate disclosures of relevant material information while dealing with its clients.
An investment adviser advising a client may charge fees, subject to any ceiling as may be specified by the Board. The investment adviser shall ensure that fees charged to the clients is fair and reasonable.
An investment adviser shall try to avoid conflicts of interest as far as possible and when they cannot be avoided, it shall ensure that appropriate disclosures are made to the clients and that the clients are fairly treated.
An investment adviser including its partners, principal officer and persons associated with investment advice shall comply with all regulatory requirements applicable to the conduct of its business activities so as to promote the best interests of clients and the integrity of the market.
The senior management of a body corporate which is registered as investment adviser shall bear primary responsibility for ensuring the maintenance of appropriate standards of conduct and adherence to proper procedures by the body corporate.
Formats for investor complaints data to be disclosed monthly by IAs on their website and mobile applications:
| Sr. No. | Received from | Pending at end of last month | Received | Resolved * | Total Pending | Pending complaints > 3 months | Average Resolution time^ (days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | ||||||
| 2 | SEBI (SCORES) | ||||||
| 3 | Other Sources (if any) | ||||||
| Grand Total |
Number of complaints received during the month against the IA due to impersonation by some other entity:
Note: In case of any complaints received against the IA due to impersonation by another entity, the IA may adjust the number of such complaints from the total received/resolved complaints in the table. The IA must close such complaints after following SEBI/IAASB’s due process.
* Inclusive of complaints from previous months resolved this month.
# Inclusive of complaints pending as of the last day of the month.
^ Average Resolution Time = (Sum of days taken to resolve complaints in current month) ÷ (Number of complaints resolved in current month).
Prepared in accordance with SEBI (Investment Advisers) Regulations, 2013
The particulars given in this Disclosure Document have been prepared in accordance with the SEBI (Investment Advisers) Regulations, 2013.
The purpose of this document is to provide essential information about the Investment Advisory services offered, to assist and enable prospective clients in making an informed decision before engaging the Investment Adviser.
For the purpose of this Disclosure Document, the “Investment Adviser” is AssetZ Premier Wealth Advisory Pvt Ltd (“the Adviser”).
History, Present Business and Background
AssetZ Premier Wealth Advisory Pvt Ltd is registered with SEBI as an Investment Adviser with Registration No. INA200015671 and holds membership with BSE Administration and Supervision Ltd. (BASL Membership No. 1133).
The Adviser’s focus is to provide independent, research-driven investment advice to clients. The Adviser aligns its interests with those of the client and seeks to provide suitable advice based on the client’s risk profile, return expectations, and financial goals.
Advisory services include asset allocation guidance, portfolio monitoring, and periodic reviews with recommendations for corrective actions where required.
Terms and Conditions of Advisory Services
The detailed terms and conditions of advisory services are provided in the Client Agreement.
Disciplinary History
Affiliations with Other Intermediaries
The Investment Adviser has no affiliation with any other SEBI-registered intermediaries.
The Investment Adviser and its associates may hold positions in financial products or securities that may also be advised to clients. Such holdings, if relevant, shall be disclosed to clients at the time of advice.
The Investment Adviser has no actual or potential conflicts of interest that may compromise its objectivity or independence in carrying on investment advisory services. If any conflict of interest arises, the same shall be disclosed to the client at the relevant time.
Clients are requested to carefully review the key features, performance track record, risks, disclaimers, and other material facts relating to any product or security before investing.
The Investment Adviser draws the client’s attention to the risks associated with investing in securities. Disclaimers and risk factors mentioned in product documents and advertising material must be carefully read before making any investment decision.
If the Investment Adviser or its associates/relatives hold or take a position in a security that is also being advised, they shall not undertake a contra/reverse trade in that security for a period of 30 days from the date of such advice.
Investment in securities markets is subject to market risks. Clients should read all related documents carefully before investing.
“Registration granted by SEBI, and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.”
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under:
| Sr. No. | Year | Compliance Audit Status | Remarks |
|---|---|---|---|
| 1 | 2021-22 | NA | |
| 2 | 2022-23 | NA | |
| 3 | 2023-24 | NA | |
| 4 | 20XX-XX | NA | |
| Grand Total |
* Inclusive of complaints of previous years resolved in the current year
# Inclusive of complaints pending as on the last day of the year
AssetZ Premier Wealth Advisory Pvt Ltd provides financial planning and investment advisory services on a fee-only basis, using direct plans and non-commission products wherever available. Clients are under no obligation to avail distribution or execution services through AssetZ Premier Wealth Advisory Pvt Ltd. If clients choose to do so, AssetZ Premier Wealth Advisory Pvt Ltd or its affiliates may receive commission, brokerage, or referral income, which will be disclosed as applicable.
Mode of filing the complaint with investment adviser In case of any grievance / complaint, an investor may approach the concerned Investment Adviser who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
Mode of filing the complaint on SCORES or with Investment Adviser Administration and Supervisory Body (IAASB)
Two-level review for complaint/grievance against investment adviser:
Office of Investor
Assistance and
Education,
Securities and Exchange Board of India,
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 051
At AssetZ Premier Wealth Advisory Pvt Ltd, we place the highest importance on investor service. Our goal is to ensure every client query or concern is handled with fairness, transparency, and timeliness. We recognise that effective grievance redressal is an essential part of building long-term trust.
Clients may raise queries or complaints
through
email or
phone.
Contact Number: +91 99413 24991
E-mail:
compliance.assetz@gmail.com
If not satisfied with the initial
resolution,
clients may
escalate
to:
Contact Number: +91 98410 45888
E-mail:
advisor.assetz@gmail.com
If not satisfied with our response,
clients may
lodge their
grievance
with SEBI through the SCORES portal at https://scores.sebi.gov.in
SCORES is also available as a mobile app on both
Android and
iOS.
In case the grievance is still not resolved, investors can also escalate the dispute on SEBI’s SMART ODR Portal at https://smartodr.in.
Acknowledgement of complaints: within 3 working days.
Resolution of complaints: within 10 working days.
We maintain the highest professional and ethical standards in our advisory practice, ensuring confidentiality, transparency, and strict compliance with SEBI regulations.
An investment adviser shall act honestly, fairly and in the best interests of its clients and in the integrity of the market.
An investment adviser shall act with due skill, care and diligence in the best interests of its clients and shall ensure that its advice is offered after thorough analysis and taking into account available alternatives.
An investment adviser shall have and employ effectively appropriate resources and procedures which are needed for the efficient performance of its business activities.
An investment adviser shall seek from its clients, information about their financial situation, investment experience and investment objectives relevant to the services to be provided and maintain confidentiality of such information.
An investment adviser shall make adequate disclosures of relevant material information while dealing with its clients.
An investment adviser advising a client may charge fees, subject to any ceiling as may be specified by the Board. The investment adviser shall ensure that fees charged to the clients is fair and reasonable.
An investment adviser shall try to avoid conflicts of interest as far as possible and when they cannot be avoided, it shall ensure that appropriate disclosures are made to the clients and that the clients are fairly treated.
An investment adviser including its partners, principal officer and persons associated with investment advice shall comply with all regulatory requirements applicable to the conduct of its business activities so as to promote the best interests of clients and the integrity of the market.
The senior management of a body corporate which is registered as investment adviser shall bear primary responsibility for ensuring the maintenance of appropriate standards of conduct and adherence to proper procedures by the body corporate.
Formats for investor complaints data to be disclosed monthly by IAs on their website and mobile applications:
| Sr. No. | Received from | Pending at end of last month | Received | Resolved * | Total Pending | Pending complaints > 3 months | Average Resolution time^ (days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | ||||||
| 2 | SEBI (SCORES) | ||||||
| 3 | Other Sources (if any) | ||||||
| Grand Total |
Number of complaints received during the month against the IA due to impersonation by some other entity:
Note: In case of any complaints received against the IA due to impersonation by another entity, the IA may adjust the number of such complaints from the total received/resolved complaints in the table. The IA must close such complaints after following SEBI/IAASB’s due process.
* Inclusive of complaints from previous months resolved this month.
# Inclusive of complaints pending as of the last day of the month.
^ Average Resolution Time = (Sum of days taken to resolve complaints in current month) ÷ (Number of complaints resolved in current month).
Prepared in accordance with SEBI (Investment Advisers) Regulations, 2013
The particulars given in this Disclosure Document have been prepared in accordance with the SEBI (Investment Advisers) Regulations, 2013.
The purpose of this document is to provide essential information about the Investment Advisory services offered, to assist and enable prospective clients in making an informed decision before engaging the Investment Adviser.
For the purpose of this Disclosure Document, the “Investment Adviser” is AssetZ Premier Wealth Advisory Pvt Ltd (“the Adviser”).
History, Present Business and Background
AssetZ Premier Wealth Advisory Pvt Ltd is registered with SEBI as an Investment Adviser with Registration No. INA200015671 and holds membership with BSE Administration and Supervision Ltd. (BASL Membership No. 1133).
The Adviser’s focus is to provide independent, research-driven investment advice to clients. The Adviser aligns its interests with those of the client and seeks to provide suitable advice based on the client’s risk profile, return expectations, and financial goals.
Advisory services include asset allocation guidance, portfolio monitoring, and periodic reviews with recommendations for corrective actions where required.
Terms and Conditions of Advisory Services
The detailed terms and conditions of advisory services are provided in the Client Agreement.
Disciplinary History
Affiliations with Other Intermediaries
The Investment Adviser has no affiliation with any other SEBI-registered intermediaries.
The Investment Adviser and its associates may hold positions in financial products or securities that may also be advised to clients. Such holdings, if relevant, shall be disclosed to clients at the time of advice.
The Investment Adviser has no actual or potential conflicts of interest that may compromise its objectivity or independence in carrying on investment advisory services. If any conflict of interest arises, the same shall be disclosed to the client at the relevant time.
Clients are requested to carefully review the key features, performance track record, risks, disclaimers, and other material facts relating to any product or security before investing.
The Investment Adviser draws the client’s attention to the risks associated with investing in securities. Disclaimers and risk factors mentioned in product documents and advertising material must be carefully read before making any investment decision.
If the Investment Adviser or its associates/relatives hold or take a position in a security that is also being advised, they shall not undertake a contra/reverse trade in that security for a period of 30 days from the date of such advice.
Investment in securities markets is subject to market risks. Clients should read all related documents carefully before investing.
“Registration granted by SEBI, and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors.”
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under:
| Sr. No. | Year | Compliance Audit Status | Remarks |
|---|---|---|---|
| 1 | 2021-22 | NA | |
| 2 | 2022-23 | NA | |
| 3 | 2023-24 | NA | |
| 4 | 20XX-XX | NA | |
| Grand Total |
* Inclusive of complaints of previous years resolved in the current year
# Inclusive of complaints pending as on the last day of the year
AssetZ Premier Wealth Advisory Pvt Ltd provides financial planning and investment advisory services on a fee-only basis, using direct plans and non-commission products wherever available. Clients are under no obligation to avail distribution or execution services through AssetZ Premier Wealth Advisory Pvt Ltd. If clients choose to do so, AssetZ Premier Wealth Advisory Pvt Ltd or its affiliates may receive commission, brokerage, or referral income, which will be disclosed as applicable.
AssetZ Premier Wealth Advisory Pvt Ltd is registered with AMFI as a Mutual Fund Distributor (ARN - 51487). The services offered are distribution in nature and do not constitute investment advice.
Mutual Fund investments are subject to market risks, read all scheme related documents carefully.
For further details, please contact us at:
avp@assetzpremier.com
91 73582 39603